Smiles NY is a very special group. Dr. Chase and the entire team have gone out of their way to make sure all my needs have consistently been met. They are very conscientious and always start on time. Everyone is courteous, professional and thorough. They use the most up to date technology and process. Highly recommend... More
This is a wonderful practice! From the doctors to the staff, each are welcoming and friendly from the moment we walk in the door. The quality of care is incredible both during the procedure through the follow up calls at home. I would highly recommend this practice to family and friends. More
I must risk sounding too cliché or “fluffy” when writing this review but I must I will be perfectly honest. I recently had 2 appointments at Smiles NY. I mean we all like “painless dentistry” but SMILESNY offers that and so much more. The associates are always professional and kind. The office is immaculate. The atmosphere is peaceful with music and warm lighting. It’s more like a spa for your teeth. Janice, the hygienist, is a periodontist disguised as a hygienist. She is incredibly meticulous, skilled & so generous with her time. My crown replacement with Dr. Roth was stress free. He is fast, efficient and his work is always perfect. As a patient over 25 years I’ve had many procedures done with Dr. Roth including 16 veneers & have never had any issues, leaving the office thinking, AMAZING, that was so easy!! It truly is a privilege to be a patient of this practice. More
I moved to Scotland 3 years ago and have been at the mercy of British dentistry. I never knew I needed to worry because I have always been in such good hands with Smiles NY and their wonderful talented dentists and team. A crown of mine came off while there and needed to be recemented, a pretty easy task you would think?WRONG!! The dentist had to re-cement it a few times as I’m not sure what kind of glue or bond she was using. She then finally did it the right way unfortunately she didn’t seat it all the way causing me to bang the tooth constantly causing me severe trauma after months of trying to adjust the tooth the right way because the occlusion was off. Finally I asked her to take it completely out of occlusion because I was suffering daily with a sore jaw and tooth pain. After a month of this back and forth the tooth finally needed a root canal as it was aggrevated. I was very upset about this happening but now in pain and needed emergency root canal. As if matters couldn’t get worse I was sent to a Root canal specialist (so they say so) who then couldn’t find one of my canals and perforated my canal which means the tool they were using drilled right through the side of my canal and gum leaving me numb now for 2 years in half my lower lip. I live with this daily. I tried another dentist as one of my front teeth chipped and just needed a simple bonding and they screwed that up too by shortening both my front teeth by at least 1mm making me look like I now had a reverse smile. I cried my eyes out and had to pay another dentist to try and fix what they did wrong and they did an ok job but still very hard to fix shortened teeth. The moral of the story is I will never have anyone touch my again accept for Dr chase or Dr Roth to fix my teeth because I trust them and know I won’t leave the office crying. I also would like to point out that the cleanings and or hygiene visits are so much better as they hardly scale your teeth or feel like they did anything after you leave a UK cleaning. Unfortunately I still live in the UK for a few more years but I will make sure that I plan a visit to NY and work my dental needs around my visit as I know I’m in the best of hands by some of the most talented and caring dentists and team I have ever been around. Thank you smiles for fixingThe mess they made of me!! You guys rock and I’m so appreciative and grateful for your services! More
SmilesNY is the best. Dr. Chase is a real hero for putting up with this perfectionist all these years. Janice, you have my heart and you are the best in the business.The whole team can always make me laugh...which inevitably makes me smile(NY). Extremely professional and good vibes all around.Love,Monkeybear's mom More
I have worked closely with Dr. Roth via our dental laboratory in the Boston area. I have seen for myself that Dr. Roth plans his dentistry with extreme care and thoughtfulness. I highly recommend him to anyone seeking the finest in dental care. Lawrence Brooks DDS More
I have only had positive experiences at SmilesNY. They are the most attentive practice and my teeth have never looked better. I go for regular cleanings and did Invisalign through them. They are the only practice I would trust! I highly recommend SmilesNY! More
When we first visited this practice, we were made to feel very welcome. We had traveled from New Hampshire and Lyndsey cheerfully welcomed us to the office offering water or coffee. Carol and Darline, the assistants, could not have been more are caring, kind, and professional. During my evaluation, Dr. Chase took as much time as we needed answering our questions. His attention to detail and simplified explanations were key to making sound decisions about my case. Lorita explained clearly our financial options and allowed us the time to discuss and make decisions best for our family. Having questions, we emailed the office and Dr. Chase himself took the time from his busy schedule to respond. After treatment began, both Dr. Loshak and Dr. Chase followed up with evening calls to ensure I was comfortable. As a Registered Dental Hygienist, I can honestly say the quality and attention to detail is as much an art as it is a science. Simply stated, dedicated, professional, kind, caring, and with excellent results. Thank you SmilesNY, Dr. Loshak and Dr. Chase! More
Dr. Roth and his team are by far the most thoughtful, compassionate, and knowledgeable dental providers I have ever be seen by!! They made the entire process so easy and comfortable, offering me numbing agents, frequently checking in with how I was doing, allowing me to ask questions, and their office space is stunning! Their kindhearted nature and pronounced expertise in dentistry removed any anxiety I used to have when going to the dentist. It has been days since I went in for my cleaning and teeth whitening, and my teeth still look as pearly white as the day I left!! Thank you so much for your exemplary service SmilesNY!! Can’t wait to come in for my next cleaning and whitening :) More
I've been receiving my dental care at Smiles for 10+ years. Treatment has included several crowns, periodontal surgery, Invisalign, creation of a night guard to protect my teeth from constant grinding and finally — in fact, just today — Veneers. Dr Roth is phenomenal. He lets you know what’s going to happen before it happens and he’s a gentle perfectionist. I’ve also had numerous outstanding and truly pain free cleanings with Janice. She is super nice and she really has honed her craft. The entire staff is exceptional and very good at what they do. This is the place you want to go to for expert care and super friendly providers. Impossible as it may seem, you may actually love going to the dentist! My teeth look amazing and I can thank this dental practice for that fact. More
Dr. Steven Roth is the best dentist I've ever had!!!! I will never change a dentist ever again!!! He is a master in his area of expertise, and a very nice person!!! On my last visit (Monday, 11/28/16), he did some work on my upper two front teeth, and when he finished, I couldn't believe the quality of his work!!! Dr. Roth certainly put the biggest smile on my face!!! I couldn't wait to get back home to show my wife how my upper two front teeth looked!! She couldn't believe it herself!!! I will be recommending him 10000%!!!! I am really looking forward to him being my lifetime dentist!!! The same goes for his office staff, and for the hygienist specialist (Wendy) who does my teeth cleaning!! She is an amazing individual!!! Thank you all!!!! More