Dr. Steven Roth has been my dentist for over 20 years. I can not give enough wonderful, amazing compliments to him as well as his outstanding team in the office. I always call him the "Picasso" of teeth as he is a perfectionist with making sure you have 100% excellent care, including follow-up phone calls, consultations and office visits. His office team and Dr. Timothy Chase consistently share his same work ethic. Each visit is so professional with everyone making you feel as comfortable and relaxed as possible, soothing music, immaculately clean office and most important for me is that everyone has a smile and a fabulous sense of humor!Even completing my visit with Lorita at the end of my appointment is always so organized. She is always so professional, friendly and consistently sweet and understanding when discussing the finances.I need to add that I can not imagine any other hygienist cleaning my teeth other than Janice who is the best!!No one likes having to visit the dentist, however, our teeth are so important to our overall health and for me, come rain or literally, in a crazy snow storm .... Smiles NY is the BEST in NYC!!!!PS. The F and Q train has an exit 1/2 a block from their office! :) More
I experienced 4 trying years with braces as a teenager. When they were finally removed, I was sure that would be the last of any significant dental work I would ever need (foolish youth)! 30 years later my top front teeth started to shift and my lower gums were receding at a steady and somewhat alarming pace. I was determined not to lose the amazing smile my Mom had financed for me as a child! I had the good fortune to meet and speak with a SmilesNY representative at a boot...h they had rented at the Javits Center for an annual American Diabetes Association event. 10+ years later, I remain a happy client of Dr. Steven Roth. I’ve had crowns replaced, cavities filled, Invisaligns fitted, night guards created and a lingual bar designed and attached to my lower front teeth to provide support and stability due to gum recession. Most recently, I had veneers put on several of my top front teeth to allay grinding on my lowers and to correct my bite. I’ve spent plenty of time in Dr. Roth’s chair and have never once felt pain during a procedure. Discomfort? Of course, but let’s be realistic…just keeping your mouth open wide enough can be uncomfortable. (Actually, they now have a solution for that issue). I’ve also had countless painless cleanings with Janice and feel very well cared for by her and all of the other SMILESNY staff (Najada, Carol, Lorita, Lyndsey...) I’ve encountered over the years. Most of the original team is still there. My heartfelt thanks to everyone at SMILESNY who has kindly cared for my teeth AND for me over the years. My teeth look and feel great. Every day I know I can flash my smile with confidence and pride. More
When we first visited this practice, we were made to feel very welcome. We had traveled from New Hampshire and Lyndsey cheerfully welcomed us to the office offering water or coffee. Carol and Darline, the assistants, could not have been more are caring, kind, and professional. During my evaluation, Dr. Chase took as much time as we needed answering our questions. His attention to detail and simplified explanations were key to making sound decisions about my case. Lorita explained clearly our financial options and allowed us the time to discuss and make decisions best for our family. Having questions, we emailed the office and Dr. Chase himself took the time from his busy schedule to respond. After treatment began, both Dr. Loshak and Dr. Chase followed up with evening calls to ensure I was comfortable. As a Registered Dental Hygienist, I can honestly say the quality and attention to detail is as much an art as it is a science. Simply stated, dedicated, professional, kind, caring, and with excellent results. Thank you SmilesNY, Dr. Loshak and Dr. Chase! More
I was in a great deal of pain. When I called the office, Lorita, quickly scheduled an appointment. Carol, took x-rays, asked questions and reassured me. From the moment Dr. Chase sat down, I knew that everything would be fine. The state-of-the -art equipment is impressive! I left pain free! All of my questions were answered. Dr. Chase educates you and really cares about how you are feeling. I highly recommend Dr. Chase and the entire team! More
I've never said this before about dental work, but I had a fantastic experience with Smiles NY. Communication is very important to me, and Lyndsey and Lorita kept in constant contact with me before, during, and after my procedure. Dr. Chase is amazing. I would highly recommend him for any and all cosmetic dentistry needs. More
People wise its always excellent...but frustrated as the procedure i expected to get done was not...no one informed me the process would be different for phase 2..clearly form what I was told it was because dental assistant made appointment and not LORITA..and as patient I was not informed two states would be done vs. 1....so think communication needs to be heightend a bit and perhaps maybe...when the confirmations for appointments are made, somehow particularly if it is complex work going on...the actual work therefore the expectation might be confirmed..i am sure this would be tedious..but when you plan around big time appointments or what you think is going to be..it affects your schedule and mental preparedness....thanks More
I went to get a consultation and was very pleased! Lyndsey made scheduling and confirming my appointment super easy. Jamie was extremely welcoming and made me feel less anxious. She is amazing! Doctor Chase took his time to evaluate my teeth and explain the procedure in detail. Lorita was also patient and helped explain my financing options. Overall, great staff, great experience. I will be recommending Smiles NY to my friends. More
I went to get a consultation and was very pleased! Lyndsey made scheduling and confirming my appointment super easy. Jamie was extremely welcoming and made me feel less anxious. She is amazing! Doctor Chase took his time to evaluate my teeth and explain the procedure in detail. Lorita was also patient and helped explain my financing options.Overall, great staff, great experience. I will be recommending Smiles NY to my friends. More
who can say that they sit in the dentist's chair or the hygenist's chair completely relaxed I always do. I have been a patient of SMILES NY for over 20 years and I can walk in with full confidence that everything is going to be just fine. I look forward to my visits as the professionals are always friendly and have a wonderful bedside manner & it's always nice to see the same faces when I return. They always stay on top of my visits making sure I stay on top of my dental health. thank you Dr. Roth, Dr. Chase, Janice, Carol, Lorita, Lyndsey & Sarah and everyone! you are unequivocally the best!! More
Service is highly professional yet you are treated like a friend. Dr. Chase,Maria,Lorita and Lindsey are all great people as well as the rest of the staff. Highly recommended. More
SMILESNY is always the best. Lesley Faye is great, Lorita is great, Lindsay is great, Darlene is great. Dr. Jackier is the best ever. Corteous, professional, efficient, humorous, friendly, helpful. What more can one say? More
Lorita graciously arranged a hygiene appt at the last minute with Janice & also a followup with Dr. Roth. Additional work needed to be done & Dr Roth managed to squeeze me in between his other patients. All ended well thanks to the team at SMILESNY & I'm able to enjoy the holidays without the stress of having to worry about my teeth. which by the way look gorgeous! More